| Issue ID | 1662163 |
| Internal NHTSA # | 11325354 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2019 |
| File date | 18/05/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Navigation on center console once you program where you are headed, the turn list appears in reverse order (3rd action appears in the top position, 2nd action, then 1st action at bottom of turn list). So to see my next turn, i have to take my eyes off the road, and count down to the 3rd item for my next turn - far too long to take my eyes off the road. And if you have a co-pilot that reads the directions to you, they are looking at the top direction which is incorrect as this is the 3rd action the driver needs to take. Concerned others might not be aware and can cause an accident. Have tried to research for 2 months. Dealer just contacted nissan hq and was advised a software update on a 2019 murano might be available aug 2020! |
| Vehicle Mileage at Failure | 18000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAMILTON, NJ |
| VIN pattern | 5N1AZ2MS6KNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |