| Issue ID | 1511823 |
| Internal NHTSA # | 11149911 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2018 |
| File date | 10/10/18 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | All the noises occur occasionally and not all the time: 1. Steering column makes a metal clunking noise while turning and accelerating on cold start. Occurs when pulling out from driveway or parking spot. 2. Steering column makes a metal clunking noise when accelerating from a complete stop. Occurs when car is already warmed up, driven for 10 mins. 3. Steering column makes a metal clunking noise when going into driveway or bumps. Occurs when car is already fully warmed up, driven for more than 10 mins. Brought into nissan stevens creek, said there was nothing visually wrong, went for a test drive, couldn't replicate, said they would lubricate steering column. Monitor until problem gets worse. Brought into nissan dublin, said they inspected steering components and torqued everything, could not find anything wrong. Stated, i still had warranty, if things went wrong. My concern is that something is not connected properly in the suspension or steering column which could result in a crash if i am going on the highway or backroads through the snow. |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN FRANCISCO, CA |
| VIN pattern | 5N1AZ2MH3JNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |