| Issue ID | 1685663 |
| Internal NHTSA # | 11351717 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2018 |
| File date | 23/08/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I have a 2018 nissan murano platinum awd. I will be driving on cruise control and it will turn off and the collision light lights up and car will come to a stop. The warning system gives a clue as to what is going on, it says radar obstruction. This happens at any speed, at random, with or without cruise control and has been happening many times a day for months, sometimes with the car behind me almost hitting my car because of the fault of the system. I took it to hgreg delray nissan and they basically blew me off as if it wasn't an issue. The service manager actually told me to drive it and when the light comes on bring it back to him. They didn't even do a test drive! Well, i left that dealer since they are unwilling to help out with what i think is a severe motor vehicle safety issue. I will continue my quest to get this fixed at another nissan dealer. I have heard of a few people with the same issue having some success when the dealer has replaced the radar sensor. |
| Vehicle Mileage at Failure | 16000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOCA RATON, FL |
| VIN pattern | 5N1AZ2MH7JNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |