| Issue ID | 1694831 |
| Internal NHTSA # | 11362488 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2018 |
| File date | 01/10/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Android auto system randomly crashes or freezes when navigating with google maps. As a result we are left scrambling while driving to disconnect and reconnect our phone to reset the system, or to change usb phone settings to properly reconnect the our phone to android auto, causing a dangerous distraction from the road. Sometimes reconnecting the phone does not work causing a repeat of the effort and causing further driving distraction. I have repeatedly attempted to get the nissan dealer to repair the problem but they deny there is an issue. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN JOSE, CA |
| VIN pattern | 5N1AZ2MH6JNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |