| Issue ID | 1697406 |
| Internal NHTSA # | 11364368 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2017 |
| File date | 14/10/20 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | I took my car in for service, including tire rotation. When i got home, i noticed that 2 lug nuts looked like they were missing. I have had many issues with dealership before and going back at the time to get fixed was inconvenient, i did not know the possible consequences of issues. I took car back in today for service and the service advisor told me i had 2 broken wheel studs, this could have caused my tire to fall off. In the repair paperwork, they only wrote they replaced lug nuts. The issue is whether missing lug nuts or broken wheel studs, they should have never let me drive off that lot with a tire issue that could have caused a major accident and caused my life. |
| Vehicle Mileage at Failure | 70983 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EASTVALE, CA |
| VIN pattern | 5N1AZ2MG9HNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |