| Issue ID | 1349617 |
| Internal NHTSA # | 10945792 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2017 |
| File date | 12/01/17 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Hello, recently, i bought 2017 nissan murano platinum. After a month, i noticed that when i increase heated seat temperature to maximum, one half(right) side of front seat heating is very high and other half act not even 50%. I called nissan dealer locally to look and investigate heating distribution issue. On the same time i called nissan customer care and explain situation. I was told by customer care to report findings back to them based on dealership response. Dealership responded it is just a way design by nissan for all murano, there is nothing can be done. It's just a way it is. I feel helpless by nissan overall experience. Nissan should be able to step up and looking into this issue to make sure heated seal heat distribution should be uniform, not like one half of seal get very high compare to other half. This is very poor design with respect to heated seat safety. |
| Vehicle Mileage at Failure | 701 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EDMONTON, ALBERTA CANADA, MT |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |