| Issue ID | 1609804 |
| Internal NHTSA # | 11268251 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2016 |
| File date | 03/10/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Surging while driving. The dealership picked up my murano on 10/4/19 and has been unable to find the solution to the problem. I am being told they can not duplicate the problem that i had on 10/3/19. This same problem occurred a few months ago and i was told the problem had been identified and repaired. Yet, this time can't find a problem. Also, the dealership service department can not find a record of this repair. I tried to tell the nissan service manager about a (tsb) ntb 18 041a dealing with the automatic braking system on the 2015-2019 nissan suv's and cars. He told me that was not the problem because there would be a code when the diagnostic was performed. My husband has cancer and i drive him to and from duke cancer center (160 miles round-trip). This problem occurred again and my murano keep surging and needless to say by the time i got him home he was so very nauseated. A trip that normally takes about one and half hours took four and half hours. I am horrified this problem will occur again and i refuse to keep driving and making my husband sick and nauseated again so we will be stranded on the side of the road waiting for someone to assist. |
| Vehicle Mileage at Failure | 74000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DUNN, NC |
| VIN pattern | 5N1AZ2MG6GNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |