| Issue ID | 1660613 |
| Internal NHTSA # | 11324248 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2016 |
| File date | 07/05/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owned a 2016 nissan murano. The contact stated researched on-line and found notification of nhtsa campaign number: 19v807000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving approximately 15 mph she detected an electrical or plastic burning odor in the vehicle and the brake warning light illuminated. His wife then parked the vehicle and walked back to her residence. The contact stated that a neighbor notified them that their vehicle was on fire. The fire department was contacted and extinguished the flames. A fire department report was filed. The vehicle was destroyed by the fire and towed to a tow lot. The contact stated they were still awaiting information from the insurance appraiser. The contact contacted the dealer tom peacock nissan (15300 north fwy houston tx 77090, 281-821-4000) who referred the contact to the manufacturer and to nhtsa. The contact was upset that he had not received notification of the recall by the manufacturer. The manufacturer was made aware of the failure and opened a case however, no resolution had been provided as of yet. The contact stated the brake warning light had illuminated in the past, but, never remained on. The approximate failure mileage was 80,000. Vin tool confirms parts not available.*ds*jb |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | HOUSTON, TX |
| VIN pattern | 5N1AZ2MG6GNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |