| Issue ID | 1438965 |
| Internal NHTSA # | 11062234 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2016 |
| File date | 19/12/17 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 nissan murano. When starting the vehicle and activating the seat heater on the driver's seat, it failed to work correctly. The contact drove the vehicle to the dealer (priority nissan, 12925 jefferson ave, newport news, va 23608) where it was diagnosed that the wiring harness was faulty. The manufacturer was contacted. The contact stated that the entire seat needed to be replaced, but nissan refused to replace the seat. The vehicle was not repaired because parts were unavailable. The dealer provided the contact with a loaner vehicle in the interim. The vin was unknown. The failure mileage was 13,000. |
| Vehicle Mileage at Failure | 13000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NEWPORT NEWS, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |