| Issue ID | 1693111 |
| Internal NHTSA # | 11361195 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2015 |
| File date | 25/09/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | The recall service was performed as promised. I do have to add though that shortly after having picked the car up, the automatic emergency braking warning light started to go off occasionally after normally applying the brakes. Then the light would go on at random times without having applied the brakes. I returned the car to the dealership and they mentioned that it was probably a coincident that this happened. I thought that this was suspect though as i never had any issues with the light and the system prior to bringing the car in for the abs module recall. I still feel that something was tweaked or the system's failure was exacerbated by having had work performed on it, despite the abs module being located on the firewall and the aeb sensor located in the front grill. I also have seen on the internet that 2015,2016,2017 and 2018 model year rogues,rogue sport, muranos, altimas, maximas, leafs, sentras, armada's and pathfinders have all been impacted by aeb issues. The most dangerous, when the vehicle goes into aeb mode for no reason and applies the brakes. There is a class action lawsuit in process now and some tsb's that you have issued for fixes. I have owned or own 4 nissans since 2010... A 2010 nissan sentra which was recently replaced by a 2019 nissan sentra and my 2015 murano which replaced my 2011 infinit g7xs. I have never had any major service issues with any of them with the exception of this most recent $1006. 62 repair which the dealer said would not be covered as it was incidental to the recall repair. I feel the onus is on nissan to reimburse me for this repair as there is endless proof on the internet that this feature has and will continue to cause problems for the above vehicles it was installed on. Please advise me as to how you intend to handle my issue. Thank you, [xxx] email [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 90800 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HANOVER PARK, IL |
| VIN pattern | 5N1AZ2MH5FNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |