| Issue ID | 1584153 |
| Internal NHTSA # | 11233284 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2014 |
| File date | 19/07/19 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I have had my 2014 nissan murano since new. It has been well taken care off the entire time, yet i continue to have issues with the door locks breaking. The result of this breaking is the the doors cannot be electronically unlocked even from the interior upon trying to do so. This is of concern as if there was ever an accident it which i needed to be rapidly pulled from my vehicle, a rescuer would have to force their way in delaying rescue. The most recent instance of these breaking (07/19/2019) is the 6th occurrence of this part breaking. The repair has been completed at the same dealership each time (pinnacle nissan, scottsdale az). It is very clear that there is a defect part at play and that nissan knows about this and continues to put these defects parts in vehicles endangering peoples lives during a potential rescue. I had reported this during the last instance with no reply. I hope this matter is reviewed and a resolution met before someone suffers as a result of this defect. |
| Vehicle Mileage at Failure | 64000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SCOTTSDALE, AZ |
| VIN pattern | JN8AZ1MU7EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |