| Issue ID | 1412727 |
| Internal NHTSA # | 11032248 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2014 |
| File date | 04/08/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | On august 4, 2017, i visited autonation nissan in memphis so they could verify that my car needed the recalled part. After verification, i was told the parts would be ordered & they would call me when they came in to schedule the service. I never received a call. On september 12, 2017, i called autonation nissan again to follow up & spoke with dave in service. Dave told me that it was never ordered & told me he would place the order right away. Again, i have never received a follow up call saying the parts have come in. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLLIERVILLE, TN |
| VIN pattern | JN8AZ1MU9EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |