2014 Nissan MURANO Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Nissan MURANO 2014 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Nissan MURANO 2014 steering and complaints other owners have filed.
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2014 Nissan MURANO Steering Problems, Complaints and Defects

 Issue ID1399724
 Internal NHTSA #11014845
 ManufacurerNissan North America, Inc.
 BrandNISSAN
 ModelMURANO
 Model Year2014
 File date17/06/17
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problem6/17/17 completed 2014 murano power steering hose clamp recall work. Nhtsa 17v-184. Noticed rattling noise from engine when turning the steering wheel left or right (stationary). 6/29/17 back to dealer, got back 7/3/17. Dealer reproduced and noted the issue on service record. Did the recall work for a 2nd time, but issue not fixed. Stated there is no fix, blames recall part (dealer says per nissan techline), referred me to nissan consumer affairs. 7/8/17-7/11/17 provided nissan proof of ownership. They advised to go to another dealer. 7/13/17-7/14/17 another dealer. They claimed to not hear the noise and suggested i bring back a recording. Went back with noise recording in my garage. They confirmed noise in writing and advised me to go back to the original dealer. Also referred me back to nissan. 7/16/17, 7/20/17 nissan says trying to get in touch with both dealers. 7/24/17 nissan informed me that the first one claims the noise is normal, the second one claims there is no noise. I informed nissan both dealers confirmed noise in writing. I asked if the noise is normal (per the first dealer), why did they do the recall work a second time? And how can the second dealer claim there is no noise when i have it in writing? He asked me to send him the video recording and docs from both dealers. I e-mailed nissan pdf scans as well as the video recording. 7/27/17-7/31/17 nissan asked me to go to the first dealer. Dealer confirmed the noise on the recording. But now they claimed not hearing the noise and there is nothing further they can do. They avoided answering why they did recall work twice. 8/1/17 nissan informed me there is nothing nissan can do. Nissan confirmed the noise on the video and confirmed that both dealers acknowledged the noise. 8/12/17 the noise persists. I am concerned safety/recall issue is not properly fixed.
 Vehicle Mileage at Failure22101
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateASHBURN, VA
VIN pattern JN8AZ1MW5EWXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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