| Issue ID | 1628003 |
| Internal NHTSA # | 11289982 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2013 |
| File date | 29/11/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | While driving with family on a residential road, the power steering failed and steering wheel became extremely stiff. I quickly checked dashboard indicators and everything look okay and engine was still running. I pulled into gas station, popped hood and noticed steering fluid was very low. I buy a bottle at the gas station, put a little in the reservoir and moved around the gas station lot. Steering felt nominally better. I checked the steering fluid and reservoir was low again. I then called a few nissan dealers and found one that could look at it the very next day. I put more fluid in and had a relative follow me to drop it off. This specific vehicle had a recall nhtsa campaign id: 17v184000 in 2017 for the power steering high pressure hose and the vehicle was repaired according to the recall back then. I was concerned that may be a issue. However, the issue here was the power steering return hose had a plastic clip that failed. The failure caused that hose to rub against the drive shaft which caused a hole to be worn through the hose and causing the failure. All of this is stated in the attach repair order from the dealer. This is a huge safety risk and i want to ensure this type of failure doesn't occur to other drivers. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FARMINGDALE, NY |
| VIN pattern | JN8AZ1MWXDWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |