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2013 Nissan MURANO Power Train Problems, Complaints and Defects

Issue ID	1635897
Internal NHTSA #	11299794
Manufacurer	Nissan North America, Inc.
Brand	NISSAN
Model	MURANO
Model Year	2013
File date	03/08/19
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	On august 3, 2019 my wife and i were driving our 2013 murano on a two-lane state highway (colorado 133) between redstone and marble when without warning the transmission stopped working, leaving the engine running normally. It was like the car shifted into neutral. We were then coasting on the highway while we looked for a safe place to stop on the shoulder of the road out of the lane of traffic. Fortunately the car following us was not too close to be endangered by our lower speed. This was a dangerous condition. The odometer read 87,861 miles. We had owned the vehicle for almost 3 years at that point and had driven it in a normal fashion. We had not towed anything nor driven off road or exposed the car to any hazardous conditions. Ultimately the car had to be towed to the nearest dealer, located in grand junction, colorado, 121 miles away, to have the transmission replaced. At that time we learned that the transmission was the cvt model using belts and not gears. The dealer told us the belts had shredded inside the transmission. The normal 50,000 mile warranty had passed, so we were faced with replacing the transmission at our own expense, approximately $4,000. We think this is unacceptable when we hear of cars going into the upper 100,000's and even 200,000 miles on the same transmission. We also learned that nissan had problems with earlier cvt-equipped cars and extended the warranty to 100,000 miles, but the 2013 model year had not experienced enough failures to justify increasing the warranty period. Basically, we think 87,861 miles is unacceptable for the life of a transmission. We hope nissan will compensate us for our expenses.
Vehicle Mileage at Failure	87861
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	HOLLADAY, UT
VIN pattern	JN8AZ1MWXDWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1GNSKHKC5LR224106 NMTER16R40R007875 YSMVSFER9VL512621 WDC2049841F442024 WBS33AY05RFS29002 KMHEC41BBAA008765 WDB12328010000171 1FT7W2BT0HEB83088 5N1AZ2MH3FN242374 4A4JN2AS5BE028196 WP0AA2A70JL107123 KM8J23A48LU157088

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2013 Nissan MURANO Power Train Problems, Complaints and Defects, Recalls and Failures

2013 Nissan MURANO Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?