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2012 Nissan MURANO Visibility Sun Roof Assembly Problems, Complaints and Defects

Issue ID	1062182
Internal NHTSA #	10585763
Manufacurer	Nissan North America, Inc.
Brand	NISSAN
Model	MURANO
Model Year	2012
File date	26/04/14
Component	VISIBILITY:SUN ROOF ASSEMBLY
Product type code	VEHICLE
Description of the problem	On 4/26/14, while traveling north on rt. 7 in kent, connecticut at 45 mph in our 2012 nissan murano sl, my husband and i heard a very loud startling sound, which sounded like a gunshot and what i thought i heard along with a smash noise. We immediately pulled over to the side of the road. I looked at the windows behind the driver and passenger seats thinking someone shot at us. Nothing. We got out and looked at the tires to see if a tire blew out. They were all fine. Finally, a pickup truck pulled up alongside of us to ask if everything was alright. We told him what we heard, but everything looked fine. He left. Right before we got back into the vehicle, my husband looked up over the roof and said, you won't believe it, it was your sun roof. The entire center section of the sun roof that is above the front seats was a large hole, smashed from what looks like from the inside of the car going outwards. We didn't see any rocks or any other debris that could have caused it in the area, and there were no cars around us, no trees overhead and no overpasses at the time this occurred. Just the glass shards and pieces that were now sitting on the fabric visor that separated us from the glass. After researching on the internet, i came across many other complaints of what people were calling "sunroof explosions" or "spontaneous sunroof explosions." i wrote to nissan corporate regarding my concern of the exploding sunroof, and only received a generic boilerplate response stating i should take it to a nissan dealership for repair. That was it from nissan. This is an extremely dangerous hazard and i wonder why these incidents, which are posted all over the internet, have not been investigated to date. *js
Vehicle Mileage at Failure	24000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	NORWALK, CT
VIN pattern	JN8AZ1MW6CWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	AWD
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1GKEV13738J000000 1FMDK02W99GA05503 WDDUG6EB8JA362878 3VWSR69M34M056716 KM8J3CA20JU833879 1G3GK479LFR335891 VF7ZARMRA17108879 1HGCR2F97GA221962 MHFYU59G9D7027803 W0LSH9EE8B4240627 ML0H101JAET000354 SHHMB3750WU017955

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2012 Nissan MURANO Visibility Sun Roof Assembly Problems, Complaints and Defects, Recalls and Failures

2012 Nissan MURANO Visibility Sun Roof Assembly Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?