| Issue ID | 1465399 |
| Internal NHTSA # | 11092216 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2012 |
| File date | 06/04/18 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Lower control arms ball joints are pulling out of rubber the rubber is splitting the car now has 14,000 actual miles on it took to nissan in dallas tx was assign case # 30712503 on4-6-2018 from nissan customer care 1-615-725-7105 dealer looked car over sent results to customer care answer came back on 4-27-2018 no campaigns or recalls on this problem and if reported while under warranty they would have fixed it i will get it fixed at my expense but do not want to see anyone have an accident i don't think the rubber should erode that fast my older dodge is a 2004 and steering parts are not showing wear with130,000miles the auto parts store say sell a lot of lower control arms for the murano they may have a safety problem that is not being addressed have photos don't know how to download them |
| Vehicle Mileage at Failure | 13000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CARROLLTON, TX |
| VIN pattern | JN8Z1MU1CW1XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |