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2012 Nissan MURANO Air Bags Problems, Complaints and Defects

Issue ID	957348
Internal NHTSA #	10491161
Manufacurer	Nissan North America, Inc.
Brand	NISSAN
Model	MURANO
Model Year	2012
File date	10/12/12
Component	AIR BAGS
Product type code	VEHICLE
Description of the problem	Passenger side air bag is not engaged. Indicator is on approximately 50% of the time, when my 84 pound daughter is sitting in the passenger seat. This means that 50% of the time, my daughter is supposedly not protected by the air bag. This is troublesome. The intermittent, seemingly random nature of the indicator does not instill confidence in the protection that i paid for and is assumed to be in place. When i contacted the dealer on 12/28/12. I asked the nissan service technician what weight was required to engage the air bag protection, and i was told that it was not entirely a weight test. She said that you have to sit just right on the seat. This seemed ridiculous. By all appearance, my passengers always sit in the normal fashion. (how should one sit???) in any case, adjusting their position did not shut off the indicator light. Clearly, 84 pounds should allow someone to sit in the front seat. (this seems like a flawed design-i want that air bag on at all times). I stow all objects in the back seat. If someone stows an object on the front seat, they have to bear the consequences. Certainty, the priority should be the safety of a passenger. The lack of protection is troublesome... Looking at that indicator (sometimes-but never knowing when) is annoying. So too, one has to wonder about a false positive indicator light.. Of course, such worry could be eliminated with strict weight cutoff of say, 25 pounds. When i asked if she could teach me how to correctly sit in the seat, i was referred to my sales person... As if he had an answer. Just more ridiculous.. Pass me on and wear me down until i surrender and go away. Not a good response to an obvious safety design flaw. I want someone to hard wire this ar bag to the on position so everyone is protected at all times.. Without worry.
Vehicle Mileage at Failure	400
Number of Occurences	1
Source of the issue	PORTABLE SAFETY COMPLAINT FORM (PDF)
City and State	MADISON, WI
VIN pattern	JN8AZ1MU1CWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	FWD
Transmission type
Vehicle speed	25
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1GTP8DED5KZ121521 VF1FFB00960304663 1HTSCAAL6YH315903 3N1AB7AP6DL648523 ZDMBB00AAMB006065 WBA3B1C59DF078412 JTMY23FV50D017970 LS4ASE2E6VG800872 SALLHAMN8JA610363 1XPWDB9X18N767413 3JBKNAX43TK003015 1GCHK24698E217388

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2012 Nissan MURANO Air Bags Problems, Complaints and Defects, Recalls and Failures

2012 Nissan MURANO Air Bags Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?