| Issue ID | 1308439 |
| Internal NHTSA # | 10895436 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2011 |
| File date | 12/08/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | My wife's nissan murano had been having problems with the brakes going all the way down to the floor. I took it in to nissan dealership to get checked out finally the guy there told me that the brakes didn't act up on them so they can't diagnose the problem and that so far everything looks good. I left thinking maybe it was just the brakes getting worn out. About five months later it happened again while she was driving home. She said she was going 40 and she suddenly had no brakes having to put her vehicle on park so she wouldn't hit the vehicle infront of her finally she had no brakes and had to move her car using the emergency brake on and off untill she reached a shopping center ahead. I went to pick the truck up and the brakes were working fine again. Then i called nissan explained what happened and they told me they had no record of them ever taking a look at the truck. And that my factory warranty has finally expired so the master cylinder isn't covered which is what's wrong with the brakes supposively. I'm aware that the master cylinder completely stops working when it goes bad but for it to work and sometimes not work sounds very strange. I have read online that many people have had the same problem with this particular vehicle and thy say it starts not working six months after changing themaster cylinder. I called nissan for recalls but they don't have anything for this vehicle. I don't understand how so many people have had the same problem and nissan hasn't looked into addressing the problem. We need something done about this because they charge me 900$ plus to replace when i had obviously told them the vehicle was acting up during the time of my warranty. |
| Vehicle Mileage at Failure | 107000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KATY, TX |
| VIN pattern | JN8AZ1MU3BWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |