| Issue ID | 1455343 |
| Internal NHTSA # | 11080813 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2010 |
| File date | 15/03/18 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | I purchased my car, used, from nissan of canton (michigan), on sept. 23, 2016 where there were no disclosures of any safety concerns due to structural or other concerns. On march 15, 2018, the right rear of car made a metal snapping sound and began driving poorly so i took the car to an ase certified mechanic who found "the rear frame has rotted out where the torsion arm mounts to the crossmember". I was told the sub-frame shows signs of excessive rust and corrosion such that, the car never should have been put up for sale by the nissan dealer in 2016 as the rot and corrosion of the frame is a safety concern. The mechanic indicated that when the car is on a lift, the corrosion, rot and excessive rust is evident and shouldn't have been missed by the mechanic the nissan dealer's used to ensure the car was safe to sell. I twice contacted the nissan dealership to share this information and to seek a solution. I sent the used car manager a picture of the undercarriage that is included below. The dealer said the rust must have developed since i took ownership of the car and that they weren't responsible. I rejected this and asked to meet with the use car sales manager on monday, march 26, 2018 where i will ask that the car be returned to the dealership for a full refund as i do not feel safe driving a car sold to me with serious frame damage, rot, rust and corrosion. I am fearful the rotted frame will snap, resulting in an accident where i or others, may be seriously hurt or even killed. The consumer requested to retract the complaint due to a misunderstanding. *js |
| Vehicle Mileage at Failure | 111200 |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | WHITMORE LAKE, MI |
| VIN pattern | JN8AZ1MW4AWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |