| Issue ID | 1238543 |
| Internal NHTSA # | 10790122 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2010 |
| File date | 19/09/14 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | I purchased 4 michelin tires from sears in july of 2013. In september of 2014 i took my car for its normal oil change and my mechanic told me i needed new tires. I looked at him strangely and told him i just purchased the ties last year. He then instructed me to go back to where i purchased the tires and tell them that the tires were defective because chunks of the treads were separating from the tires. I took my tires to sears and upon inspection they decided that the tires were defective and they replaced only two tires. I explained to them that i believed there were problems with all four and i wanted all tires changed but they decided to only change two. Here we are in november of 2015 and the sam issue is happening again. I called michelin and they told me there are no recalls on the tires but i find it hard to believe that this is not happening to others. Also when i asked them to provide me with somewhere i can file a complaint they refused to give me any information. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STATEN ISLAND , NY |
| VIN pattern | JN8AZ1MW7AWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |