| Issue ID | 1063853 |
| Internal NHTSA # | 10586899 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2010 |
| File date | 01/08/13 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | The driver's side power door lock stopped working at about 60,000 miles. I took it to dealership, said it was actuator. It was a very expensive repair so i chose to manually lock and unlock that door. A month or so later, one of the back door locks stopped working and the front passenger lock soon followed. By 75,000 miles, none of the doors would respond to the power lock buttons or the remote. The back door locks are nearly impossible to reach from the driver's seat, so either the doors stay unlocked all of the time risking my family to intruders or they stay locked all the time requiring me to get out of the car and go around to the passenger side to reach in and unlock the back door so that my child can get in the back seat. I contacted nissan because obviously it is some kind of design flaw if all four have gone bad but they refused any financial assistance on the repair and refused to give information of any other complaints on this same issue. This is obviously not a crash risk so maybe this isn't the proper forum to voice this complaint; however it is a safety issue for the passengers. Having to get out of the car to unlock a door when picking someone up is a danger as is being unable to lock all the doors from the driver's seat in case of unwanted attention from someone outside the car. I have researched this and there are numerous similar complaints on different internet sites going back several years so nissan has known about the issue but hasn't done anything that was effective to solve the problem. Please feel free to remove this if you do not agree that it is a safety issue. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOSTIC, NC |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
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| Dealer's name | |
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