| Issue ID | 1091075 |
| Internal NHTSA # | 10616025 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2009 |
| File date | 27/06/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Upon parking the subject vehicle, it was observed that the powered tilt mechanism in the steering column would not function properly. One could hear the drive motor operating, but the column would not move to its normally stowed position. Further, any attempts to adjust the steering column up or down via the control button resulted in an electric drive motor noise, but no motion of the steering column without assisting such motion by pushing up or down on the steering wheel. The vehicle was taken to nissan autonation arapahoe (10030 east arapahoe rd, centennial, co 80112), where both the steering column tilt and telescope drive motor assemblies were replaced at full cost to the car owner, thereby remedying the malfunction. After first observation of the malfunction and prior to the repair, the driver did not experience any uncommanded change in the steering column position while driving, however given the failure mechanism, the driver felt it important to report this incident in the event such uncommanded change in steering column position may be possible while driving. It should be noted that nissan has issued a service bulletin for repair of this mechanism, no. Ntb-09-073, which appears to be related to nhtsa #10030573. |
| Vehicle Mileage at Failure | 77900 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CASTLE ROCK, CO |
| VIN pattern | JN8AZ18W79WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |