| Issue ID | 1498876 |
| Internal NHTSA # | 11130395 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2009 |
| File date | 29/06/18 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | For the last couple of years, i have complained to the madison wi zimbrick nissan dealership service dept. About soft brakes. There were times when i didn't know if i would be able to stop at a stop sign. Numerous times i shifted the car into neutral before i had to stop because i wasn't sure i could make a stop. The antilock brakes failed a couple of times on ice and on water. The service department checked the brakes but said they were good. In june, 2018 i took the car in again to have the brakes checked. They replaced the brake fluid after bleeding the brakes, but it still didn't help. They said the next step was to replace the master cylinder. They did that, but it still didn't fix the problem. They then said they had to replace the actuator. They contacted nissan thinking that it would be paid for in a recall. But nissan said the vin number wasn't part of a recall. I also contacted nissan, and they said the car was too old and had too many miles. Yet, the problem i had was identical to the 93,000 suvs nissan reported having to replace actuators. The service department manager felt that the repair should have been covered by nissan. I had to pay approximately $2400 for the repair and that was putting in a used actuator. I strongly feel, and the nissan service department manager feels, that this repair should have been covered under a nissan recall. The problems i experienced were identical to vehicles that had been covered under the recall. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OREGON, WI |
| VIN pattern | JN8AZ18WX9WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |