| Issue ID | 1434765 |
| Internal NHTSA # | 11056648 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2009 |
| File date | 15/11/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | On 11/15/17 the brake pedal went to the floor on our 2009 nissan murano when stopping at an intersection. It was raining at the time. The brakes continued to go to the floor when attempting to stop multiple times for about 2 miles. Turned car off and back on with same result. Towed to our local mechanics who found nothing wrong mechanically but found codes in the abs system. Brake pedal returned to normal function on its own. Mechanics left codes and recommended to take to nissan dealership. Took to dealership 11/27/17. Dealership stated that the only codes found in abs system were old and did not indicate brake problem. No defects found. Dealership recommended to bring back if it happens again. Problem occurred again, this time in our driveway with snow. Towed the murano to the dealership on 12/13/17. Description from dealership read, "found brake pedal very soft and low. No leaks found in brake system, no codes found in abs ecu. Brake pressure does not pump up. No air in system and back of master cylinder is dry. Brake booster passes all testing, also pedal is low when car is off, so booster not fault. Internal hydraulic pressure failure in either the master cylinder or abs actuator. Cannot test either component separate. No bulletins, but many reports in database search of abs actuator/s causing this exact problem." cost $2,481. 53 to replace actuator. Just picked up today and will be very cautious with vehicle having lost confidence in it. It is very concerning that there was nothing to indicate a problem (no alarms, lights, warnings) before this issue occurred both times. |
| Vehicle Mileage at Failure | 141473 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | THOMPSON, OH |
| VIN pattern | JN8AZ18W39WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |