| Issue ID | 1409487 |
| Internal NHTSA # | 11025053 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2009 |
| File date | 10/02/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | During the winter i was driving about 15mph and attempted to stop on an icy road. Since then, my brake pedal is completely soft and goes all the way down to the floor in order for me to slow down or come to a stop. I have had my break pads and rotors replaced, as well as a new master cylinder installed. Nothing has solved my issue of having a soft pedal. This is really scary on the highway and i have three children to drive around. I have reached out to nissan corporate who told me that unless there was a recall, they will not help me. I asked them to send me a notice in writing stating that they are not willing to help for my records. I am praying for my safety and the safety of my children, that nhtsa does something about this and soon. Nissan has been negligent and unapologetic. |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORWALK, CT |
| VIN pattern | JN8AZ18W99WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |