| Issue ID | 1400361 |
| Internal NHTSA # | 11015301 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2009 |
| File date | 07/08/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I felt my brake pedal become very soft. Like it was hitting the floor of the car. Feel like it hit the floor of the car. To the floor in my murano. I took it to my mechanic and he changed the front breaks and rotors but said he was concerned because the pedal still felt very soft. I took my murano to the dealer on 8-7-17 for a squishy brake pedal concern. The technician connected the consult 3 nissan scan tool to the vehicle diagnostics system and found that no codes were stored in the system. Technician then checked all of the brake calipers for any abnormalities and all checked out okay. Dealership recommended having the brake master cylinder replaced. I authorized. Technician test drove the vehicle and noted the brake pedal felt better but it was not 100%. I explained i was not comfortable driving the vehicle, given the brakes weren't working 100%. The technician advised that the next step would be to replace the anti lock brake system actuator. Total for repairs $3242. I was very upset with this solution. I contacted nissan corporate and expressed my concern about my brakes and i mentioned that i found out the us gov highway safety agency is investigating the malfunctioning brakes on 2009 murano's. They dismissed my case and said there has not been any recalls for this problem. |
| Vehicle Mileage at Failure | 112000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAIRFAX, VA |
| VIN pattern | JN8AZ18W19WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |