| Issue ID | 1137499 |
| Internal NHTSA # | 10662380 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2009 |
| File date | 04/06/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Driving on freeway, car had difficulty maintaining speed on incline. After i exited the freeway and came to a stop, i was unable to get the car above 20 mph. I was able to drive to aamco. Cost of transmission replacement was $3500. Later i learned from a kind nissan service manager that my transmission had an extended warranty and that i should have been able to have it replaced for free. I am angry because nissan never told me that the vehicle had an extended warranty on the transmission despite: 1. I had it serviced at the nissan dealer the day before the transmission failed. 2. The dealer did a 20 point inspection but omitted checking the box for a transmission inspection. 3. I spoke to the nissan parts department and gave them my vin number to find out the cost of the transmission. 4. The nissan customer service representative told me that nissan will not notify vehicle owners of the transmission unless the vehicle is brought to nissan for service - no mail, no email, no verbal even if the customer calls to complain about the transmission. |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEBANON, NJ |
| VIN pattern | JN8AZ18W59WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |