| Issue ID | 1040103 |
| Internal NHTSA # | 10564579 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2009 |
| File date | 03/03/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Both fobs (car keys) went bad on my 2009 nissan murano, unable to lock and open doors using the fob. I had to remove the key from the fob to unlock the doors. At night this was a safety issue as i had to struggle to take the key out of the case in the dark. Replaced batteries in the fob and did not resolve the issue. On january 22, 2014 i mailed a letter to nissan of america asking for reimbursement of the new fob i had to purchase. Nissan was unable to offer financial assistance with the replacement of the fob as the vehicle being outside of the new vehicle limited warranty. As i expressed my concern to nissan that a car key should never have to be replaced. These fobs are manufacturing defects i understand replacing a battery but not the entire fob. The cost of one fob was $239. 61. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VAN BUREN, OH |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |