| Issue ID | 909624 |
| Internal NHTSA # | 10450142 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2009 |
| File date | 13/01/12 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | On approx. 10 jan 2012 the airbag light on the dash began flashing. I made an appointment with john lee nissan to have it checked and serviced. After researching the codes the dealer determined the air bag sensor in the passenger seat cushion failed. The sensor is built into the seat cushion therefore requiring a new seat. The vehicle is out of warranty so i opened a case with nissan consumer affairs (nca). File # 7357731. The service manger at john lee nissan sent his report to nca with his determination that given the failure is a direct result of engineering and a safety concern for the public, nca should cover the cost of repairs. Nissan has had vin specific recalls for seat-seatbelt-airbag components in 2009. See recall information listed below. I pointed out to the dealer and to nca the listed recall but they informed me it did not include my vin. After numerous conversations with [xxx]at nca he also felt the repair should be covered by nissan. He was not able to make a decision due to the case being elevated to a higher tear within nca. Nca has denied the claim. Release: nissan north america, inc. 20081007 component: summery nissan is recalling 204,361 my 2007-2008 altima, altima hybrid, 350z, 350z roadster, my 2008 altima coupe, rogue, my 2009 murano, and infiniti my 2007-2008 g35 sedan, my 2008 g37 coupe and ex35 passenger vehicles equipped with continental automotive systems' occupant classification system (ocs) control units. A varistor in the ocs control unit located in the passenger seat cushion may have been manufactured out of specification. Under certain conditions, this could cause an interruption of signal between the ocs and the air bag control unit (acu). Consequences: this could result in the passenger air bag being suppressed which could fail to provide adequate protection in the event of a crash. Nissan north america, inc. 20081007. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 48868 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PANAMA CITY BEACH, FL |
| VIN pattern | JN8AZ18W49WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |