| Issue ID | 834374 |
| Internal NHTSA # | 10372058 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2007 |
| File date | 20/12/10 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | 1. We own a 2007 nissan murano. While driving at approximately 45 mph, we heard a "crack" sound in the car. It was immediately evident that the seat's back was able to move in a manner that is not normal. It was able to shift/twist to the side rather than be stable in a front-facing position. This occurred with a vehicle that was only driven under normal suburban conditions (not used off road or in extreme situations) and with approximately 55,000 miles. There were no special circumstances or unusual driving, jarring, or trauma to the vehicle or its seat in the days, months, and years leading up to this failure. 2. A metal seat bracket (seat lift frame assembly) in the front driver's seat broke on 12/20/2010. This has a consequence of the front seat being able to move about including rocking, shifting, and twisting while driving, and is especially unstable during turns or on a bumpier surface. Even with a seatbelt on, there is a serious instability to the seat. While we have not experienced a crash that caused injury, from this, we strongly feel the potential for there to be serious injury or death because the seat is not stabilized exists. In reviewing message boards from other owners of muranos (see http://www. Aboutautomobile. Com/complaint/2004/nissan/murano/seat for example), this failure exists in multiple model years (noted from 2004 on) and appear to impact hundreds, if not thousands of murano owners. 3. Nissan requires the seat to be replaced at a cost of $1000 - $1200 to the consumer. They do not consider this a safety issue and thus do not cover this under recall. We are currently awaiting the repair from the dealership. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FRISCO, TX |
| VIN pattern | JN8AZ08T87WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |