| Issue ID | 1085688 |
| Internal NHTSA # | 10609344 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2007 |
| File date | 30/06/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Passenger seat occupant control unit failed and airbags will not work in case of an accident. Cost of repair is $3950 at 77. 5k miles. On june 30, 2014 we noticed the airbag light flashing and brought the car to my repair facility paying $99 for diagnosis, who said the passenger seat would need replacement and they recommended we work with nissan to see if they would assist through a recall or other means due to the fact that the cost of the repair is half the value of the entire car which only has 77. 5k miles. I went to arlington nissan and paid another $120 for same diagnosis. I had an open ticket with nissan asking them to escalate the situation to receive financial help in getting this repair done for the safety and well being of my family and knowing other cars have been recalled for this very same issue. On 7-9-2014 i was told by nissan supervisor (sue) the same that all others had told me, they unfortunately can do nothing to assist with this situation even though they empathize. I have had numerous repair issues when the car reached 5 years and the cost of repairs for this car is horrendous. (i. E. Headlight $200+, driver seat $4000, etc...) i informed them that i will be filing a complaint, i will be telling everyone i know my bad experiences with nissan, and that i will never be purchasing a nissan again. |
| Vehicle Mileage at Failure | 77400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKE ZURICH, IL |
| VIN pattern | JN8AZ08T37WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
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| DoT tire identifier | |
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| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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