| Issue ID | 968333 |
| Internal NHTSA # | 10501880 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2006 |
| File date | 03/03/13 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | I had just stopped my vehicle and opened the driver's door, to exit. As i began to exit, the back left corner of the driver's seat collapsed. I removed the seat control panel and observed the metal seat frame had broken. Note: this is the second time, in the exact same location, this has happened in the past 4 months. The first time the nissan dealer where i purchased the car offered to weld it for just under $500. 00 dollars or replace the frame for just over $1300. 00 dollars. Additionally, i purchased a "certification" with the vehicle when i bought it used (2009 with 7900 miles) and the certification, although still active, does not cover this part. If i had purchased a "gold" certification, it would have be covered. I opted to go to a local, full service auto body shop where it was welded for $150. 00. I re-contacted the same local nissan dealer again and they offered to research the incident and attempt to help. Two days later i was contacted and told that the local nissan consumer affairs representative denied covering any part of the repair. The nissan store then offered to pay 50% of the replacement cost citing my customer loyalty (purchasing 5 cars from them an another 3 from their group). |
| Vehicle Mileage at Failure | 58800 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COVENTRY, RI |
| VIN pattern | JN8AZ08W66WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |