| Issue ID | 807017 |
| Internal NHTSA # | 10347495 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2005 |
| File date | 01/06/10 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | Recently, the sun visor on our 2005 nissan murano started falling down suddenly while driving. This happens frequently - every few hundred feet on a paved, bumpy road. Smooth interstate lanes do not affect, but hit 1 bump and you'll have the visor in your face. This visor obstructs the view of anyone taller than 5'4" immediately. This car only has 58,500 miles on it. I took it to the nissan dealer, he said they'd seen this before but nissan did not cover replacement, the nissan price for the driver's side only for this visor was quoted at $380. 00. He suggested i try a salvage yard or ebay to find one cheaper. As i went on-line to investigate, i found forum after forum of people who have experienced this same issue. Response was mostly the same - no corrective measures were offered by nissan, many had replaced the visor - only to have the replacement fail as well. I felt this to be a manufacturing defect, so i filed a complaint on the nissan website. Today they told me they weren't offering any adjustment or compensation on resolving this issue. That's when i expressed my dissatisfaction and told them i would be filing a complaint with you. I believe this to be a legitimate safety concern due to immediate and almost total view obstruction when the visor falls. Even if the driver is short, it is an obvious distraction. Must someone have a tragic accident before a manufacturer steps up to do the right thing? |
| Vehicle Mileage at Failure | 57000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PEKIN, IL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |