| Issue ID | 971073 |
| Internal NHTSA # | 10503890 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2005 |
| File date | 17/03/13 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | I purchased my murano in jan 2013, the incident occurred in march 2013. My husband and i were driving last sunday. As he was approaching a stop sign we heard a loud 'pop' under the driver's seat, we thought it was a spring or something. Upon getting home he discovered that the rear left bracket of the driver's seat had broken. I took it to the dealership the next morning and they told me to call nissan north america (800-nissan-1). I filed a claim and they called me back to inform me that they would be unable to replace the seat frame because the car is beyond factory warranty. The dealership quoted me $1000 to replace the broken bar. I bought the murano when i was 9 months pregnant, in fact, i had my son a week after buying the vehicle. My husband wanted me to be in a bigger car, a safer car for me and my newborn. I'm upset that the seat broke, in my mind there are two things in a car that should never break: the seats and the seatbelts, but i'm disappointed that nissan is not taking care of their customers and fixing the problem. Since this happened i have researched the broken seat and there are entire forums devoted to this incident! I've been a nissan driver for nearly 10 years, this will be the last make of their car that i purchase. |
| Vehicle Mileage at Failure | 82000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAS CRUCES, NM |
| VIN pattern | JN8AZ08T65WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |