| Issue ID | 744153 |
| Internal NHTSA # | 10289337 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2005 |
| File date | 10/10/09 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | After buying a used 2005 nissan murano from a ct dealership, 8 months later my driver seat guide went completely bust while driving on the highway. I started feeling more and more loose as i drove and once i got off the highway i was completely thrown from left to right at every slight curve as my seat was completely detached on one side. Even once i made my way to the dealership the part was not ready available, so i have been driving the car in those conditions fearful that the seat my completely come off and i won't be able to see the road ahead of me. Not to mention that the repair is over $ 1,200, and the manufacturer refers to the guide failure to hold the seat a "wear and tear" issue. I found many other complaints like mine all over the internet from other 4 to 5 years old murano owners. Even the service people at the dealership have voiced their opinion about the problem indicating than nissan should issue a recall for this manufacturing defect. What's next? The steering wheels coming off the dashboard becoming a wear and tear issue as well because the manufacturer decides to cut some corners? I should not have sat on the seat? The truth is that there was no event leading to the failure of the part. Not a bump, not a puddle, not an accident, not an abrupt stop, not a fast turn. And by the way, i weigh 185 pounds. How come the rest of the car is practically brand new and this part is completely "worn out'? Is it possible that the part may be defective and unreliable? What i know is that without your help i, the consumer, am completely powerless when it comes to holding companies like nissan liable for their mistakes. The nhtsa should correct the problem or companies will do their math very carefully when weighing in profits versus product safety. Unless the manufactures are hold responsible and liable for their mistakes they will keep pushing for lower quality products and less reliable parts that will keep failing and endangering people's safety and comfort. |
| Vehicle Mileage at Failure | 57000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VERNON, CT |
| VIN pattern | JN8AZ08W45WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |