| Issue ID | 683251 |
| Internal NHTSA # | 10234325 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2005 |
| File date | 01/03/08 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | My 2005 nissan murano's driver's seat snapped and broke when simply going around a curve at a low rate of speed. The car had 38,000 miles on it and was only 2 years old. I took it to the dealership and they admitted to me that it was a defective seat bracket, but that the company was not going to cover it- not the dealership, and not the car manufacturer. They admitted that they had fixed many, many muranos with this same defect in the past two years. Because it was a safety hazard, and the car is leased, i was stuck with a $1,200 repair bill ($800 for the part, a whole new seat track and $400 for labor). I appealed to nissan corporation because the internet is buzzing with reports of this being a documented defect and engineering flaw, and they told me that they were not planning on doing anything about it- i was stuck paying the entire amount! I felt ripped off to the max! Since i have a 3 year old and the seat flopped around at will when i was driving, i felt like i has no choice but to fix it because i was afraid of a crash. Nissan should be ashamed of themselves, and so should brown's nissan of sterling, virginia! Before this i was quite happy with the car, but no more- i feel cheated and robbed by nissan and brown's. |
| Vehicle Mileage at Failure | 38000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ASHBURN, VA |
| VIN pattern | JN8AZ08W15WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |