| Issue ID | 1100443 |
| Internal NHTSA # | 10626367 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2005 |
| File date | 29/05/12 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | We have a 2005 nissan murano that has had the door lock actuators fail repeatedly since we've owned the car. When the locks fail, the doors and rear hatch can not be opened or locked with either the remote fob or the electric controls on the doors. They need to be opened manually by releasing the locking lever by hand. Often when they fail the rear hatch can not be opened because there is not a manual release this is extremely dangerous and is a known problem with this style of door lock actuator. Nissan is aware of this issue and has deemed the repair out of warranty even though this problem has occurred while under warranty and ever since. The individual actuator for each door approaches $500 in cost. They've advised to not have this problem, buy a new vehicle which is not acceptable. There are numerous instances of internet complaints on this issue. General motors ignored their problems for years and nissan is effectively ignoring this problem. The design of the lock actuator itself is defective and needs to be replaced with a better designed component. |
| Vehicle Mileage at Failure | 70859 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HENDERSON, NV |
| VIN pattern | JN8AZ08T25WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |