| Issue ID | 1059410 |
| Internal NHTSA # | 10583850 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2005 |
| File date | 14/01/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | The airbag light started to flash and would keep flashing until you shut the car off. We took the murano to our local mechanic. He put it on his computer system and it was diagnosed with "diagnostic module was faulty". It would cost $800 for just the part and 2 1/2 hours of labor for a total of $1093. I contacted nissan consumer affairs if there were any recalls for this particular problem. They informed me that there were none at the time and we would have to take the murano to an authorized nissan dealer for the diagnosis. We did take it to an authorized nissan dealer an hour and half away. After a $73 charge, they told us the exact same thing! I then contacted nissan again and they told me that they couldn't help us with the cost of the repair. I would understand if it was something that we didn't do for maintenance, but it wasn't our fault that it is defective. I asked them if there was going to be a recall for this problem and they said not at this time. They had also informed me if we would have it fixed and there would be a recall, they would reimburse us for the cost of replacement. I asked them if they could send me a documentation so i would have proof that they would do that but i haven't see anything from them. You would think that nissan would try to recall proactively before there is a negative back lash on their company. It seems that carmakers overall are becoming more proactive in their recalls, pulling vehicles back and replacing parts to address consumer's safety concerns, even though they may not be officially required to do so. I was hoping that maybe you could help us with our problem. It's just alot of money to pay for something that they can't guarantee won't fix the problem. According to the internet, people have these fixed and have to have them fixed again. Thanks so much for your time! |
| Vehicle Mileage at Failure | 81000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HARTLEY, IA |
| VIN pattern | JN8AZ08T65WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |