| Issue ID | 712962 |
| Internal NHTSA # | 10259157 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2004 |
| File date | 17/02/09 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | While driving this morning, i made a right turn @ about 5mph out of the traffic light (driving conditions were dry road, slow speed and daylight), when i noticed a snap sound from underneath my 42,200miles 2004 nissan murano sl driver's seat and felt as if the seat came loose from the seat railing bottom. Instantly i fell backwards and towards the left side of the seat almost loosing control of the wheel and pulling my lower back muscle trying to get my self up. Pulled over to check the seat, and noticed the seat was loose, hardly made any force to move or wiggle it back & forth or side to side. Immediately noticed a loose "bar" or piece of metal. Went to my usual nissan service center to find out about the problem/broken part and found out the broken part is the back crossbar of the seat lifter link slide assembly. It actually detached from the welding on the left side of the seat. My vehicle is not covered by any warranty as it expired about a year or so and the service center will not replace with out a cost and a new assembly. It will sell the whole assembly though, which i do not intend on paying since i believe this is a design/manufacturing failure and needless to say a safety issue. I found out nissan motors knows about this problems with the murano's drivers seat and have not done anything, and they should. Even nissan came up with a "reinforced"/ different part number seat assembly, also i know for a fact that many murano owners have filled complaints both with nissan & the nhtsa and nothing has come up or done. I was lucky i didn't crash or sustained any damages other than a sprained lower back, an unsafe seat and an undriveable car in the meantime. Believe me, it could have been worst a lot worst. For the record, i complained to nissan about a year ago about a back & forth rocking motion on the same seat and found nothing but a loose nut. Something have to be done before someone do get really hurt or killed. Please help us. |
| Vehicle Mileage at Failure | 42200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CAROLINA, PR |
| VIN pattern | JN8AZ08TX4WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
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| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |