| Issue ID | 1076949 |
| Internal NHTSA # | 10598630 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2004 |
| File date | 06/05/14 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Making a turn onto a cross street and heard a loud popping noise, followed by the driver seat becoming unstable. When the turn was completed, it became obvious the driver seat was broken. I did some research and found that this is a known problem with the murano, and has been reported numerous times across multiple model years. Appears that there was even an attempt to force a recall, but that was never followed through. Filed a complaint with nissan - required a detailed service report (~$125) before they would do anything. Found that they would not fix for any car outside of warranty (and this apparently usually happens after the warranty period has expired). Typical dealer cost to repair is $800 to $1200. Can also be self-fixed by replacing a bracket ($100) or welding the broken piece (~$80). To me, this is a dangerous situation as the seat can break at any time when the metal has fatigued. I felt fortunate to not have this happen at a higher speed. |
| Vehicle Mileage at Failure | 126000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OCEAN SPRINGS, MS |
| VIN pattern | JN8AZ08T34WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |