| Issue ID | 640368 |
| Internal NHTSA # | 10199718 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2004 |
| File date | 10/07/07 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Issue with 2004 sl murano. At 68k miles, felt a shudder and vibration in steering wheel, without warning. Took it to mechanic where car died while going in reverse. Took it to transmission specialist who could not diagnose issue. Towed car to nissan dealership. Another "diagnosis" performed and confirmed transmission was issue. No specific reason give. New transmission ordered, but turned out to be defective. Car would not go in reverse. Nissan confirmed that they knew about this issue. Replacement transmission sent and installed. Rude service from dealership, no help from nissan customer "specialist." new transmission cost was $6000 (parts and labor). Had no option but to put new transmission, because nissan does not rebuild old transmissions. *jb |
| Vehicle Mileage at Failure | 68000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MIDLOTHIAN, VA |
| VIN pattern | JN8AZ08T24WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 04/05/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |