| Issue ID | 689603 |
| Internal NHTSA # | 10239506 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2004 |
| File date | 01/05/08 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Within a few days all four door lock stopped locking or unlocking automatically using the remote or the door switch. The only way to lock or unlock the doors was manually. I took it into the dealership for diagnosis and they said that all four actuators went out and needed to be replaced at a cost of $1600. They said they replace fuel lock actuators almost weekly and door lock actuators very frequently but usually not all four a the same time. I found it really hard to believe that four independent components would go out all within the same week. I placed a posting on a forum and was amazed at the response of the same problem. It is a definiate safety and security issue when you in the car because you have no idea if all doors are locked until you look at everyone of them and then you aren't really sure. It also is a safety/security issue when you are outside the vehicle because the murano only has one external key lock. It is also very inconvenient. Nissan knowing there is a security problem with their locking mechanism and not recalling them for safety concern is negligent. |
| Vehicle Mileage at Failure | 62000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AUSTIN, TX |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |