| Issue ID | 653104 |
| Internal NHTSA # | 10209946 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | MURANO |
| Model Year | 2004 |
| File date | 25/11/07 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | I put the back tailgate up in my 2004 nissan murano to put my granddaughters' belongings in to take them home. I walked to the back seat area to put something in the back seat, when i heard a huge whooshing sound and suddenly the entire door slammed down. Luckily i wasn't near it or i could have been killed. The door is very heavy and it slammed down with quite a force. There was a strong smell of a vaporized nature in the car. Now the door is very difficult to open and requires both hands to do so. Evidently one of the hydraulic struts went out. This poses a significant danger to anyone nearby. I have called the dealer and am taking it in today. They were very non-committal about it being something they would repair without cost. They did say it was a very rare occurrence. I am very concerned about this incident and want to report it. If others are not aware, there could be a very serious accident. I am concerned about my own safety as well. |
| Vehicle Mileage at Failure | 36752 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAIR OAKS, CA |
| VIN pattern | JN8AZ08W54WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 10/10/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | FUTURE NISSAN |
| Dealer's telephone number | 916-786-7878 |
| Dealer's city | ROSEVILLE |
| Dealer's state code | CA |
| Dealer's ZIP code | 95661 |