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2004 Nissan MURANO Fuel System, Gasoline Storage Tank Assembly Problems, Complaints and Defects

Issue ID	593022
Internal NHTSA #	10161082
Manufacurer	NISSAN NORTH AMERICA, INC.
Brand	NISSAN
Model	MURANO
Model Year	2004
File date	29/06/06
Component	FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Product type code	VEHICLE
Description of the problem	About one year ago i filed a complaint with both nissan and the nhtsa concerning a punctured fuel tank. Nissan informed me that in the event nhtsa required a recall with respect to the fuel delivery system, nissan would contact me to refund the cost of my repair. On june 29, 2006, i learned that nhtsa had closed the matter on january 31, 2006, with a requirement that nissan correct the deficiency through a recall campaign. I confirmed with a nhtsa representative that such a campaign had been initiated by nissan. I never received a recall notice from nissan. Nor did i receive a communication from nissan that they would live up to their promise of reimbursement. (they have now said they will do so with proof of repair which can only be confirmed by a nissan dealer.) i called nissan and they asked whether i had moved or changed the registration on the vehicle. I responded no, nothing had changed since i purchased the vehicle new at luther nissan in inver grove heights, minnesota. The nissan representative (grace) in hyderabad, india, who did an excellent job of taking my information, informed me that there were not one, but two recalls on the vehicle. The second one concerns the seat belts. I never received notice of this recall either. Here we have not one but two safety-related nhtsa recalls that this nissan customer (this is my fourth nissan automobile) has failed to receive the recall notices on. Interestingly, nissan has no problem with sending my monthly bill for nissan financing through approximately 25 months to get my bills to me. This is highly troubling and requires immediate correction on nissan's part. *jb
Vehicle Mileage at Failure
Number of Occurences	2
Source of the issue	NHTSA WEB SITE
City and State	STILLWATER, MN
VIN pattern	JN8AZ08W74WXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	LUTHER NISSAN
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JTMRFREV4ED063407 KM8K22AA2JU068845 3VVER7RMXTM046836 3HGRM4830FG600252 1C4PJMBXXJD545288 2GRFW34T07S077707 1FDXE4FS2DDA45161 5TDKDRBH1PS517514 WDB12328010000171 3C6TRVAG7EE105023 MAJ6S3GL6NC473418 1GNSKHKC5LR224106

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2004 Nissan MURANO Fuel System, Gasoline Storage Tank Assembly Problems, Complaints and Defects, Recalls and Failures

2004 Nissan MURANO Fuel System, Gasoline Storage Tank Assembly Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?