| Issue ID | 854996 |
| Internal NHTSA # | 10397849 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | MAXIMA |
| Model Year | 2004 |
| File date | 07/04/11 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | My 2004 nissan maxima transmission went bad as i was driving on the interstate. I was driving about 55 mph and all of a sudden the engine started to rev and i had no power to the wheels/drive train. The transmission went without any warning. I did also experience the rough shifting that many others had complained about. I only have 69000 miles on it. The car is 9000 miles out of drive train warranty. I always took the car to a authorized nissan dealer paying g the higher service costs. I did this in case i ever had a problem thinking that the manufacture would then stand by the car. I got nothing. The dealer was not able to help. I called nissan motors of america and i told them about my situation. Nissan told me there is nothing they could do for me. I asked why, they said the car is out of warranty. I said i know the car is out of warranty, that is why i'm calling the consumer affairs line. I told them that i took the car to the dealer for all my service, that i always purchased all the preventative maintenance that the manufacture and dealer recommend, i'm the original owner and that i only drive the car to work. I asked what is the criteria for nissan to assist a customer if a car is out of warranty. They said that they look at what maintenance was done at a authorized dealer and was the car owned by the original owner. I said that i had done all of this. I asked why they can't help, they again said because the car is out of warranty. I went online and read about the 500 plus transmission complaints. It now makes sense why nissan will not help us. They know they have a transmission problem and don't want to put out a recall. The cost is about $3800. Is this grounds for a class action suit? Nissan does not stand by it's cars. Updated 05/25/11 |
| Vehicle Mileage at Failure | 69000 |
| Number of Occurences | 1 |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | WEST ALLIS, WI |
| VIN pattern | 1N4BA41E04CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |