| Issue ID | 1046480 |
| Internal NHTSA # | 10568917 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | LEAF |
| Model Year | 2011 |
| File date | 12/03/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | The nissan leaf representative scheduled an appointment with a leaf mechanic here in midland. I arrived at my appointment and ask the mechanic if he was the leaf mechanic that i had the appointment with. He answered yes. I took him for a test drive where he experienced the front end problem. When we got back, the shop manager wanted to see the problem for himself. Then i talked to the general manager who told me that neither was a certified leaf mechanic. When i called the leaf representative he again talked to me. After several more calls to him he said that the mechanic and manager said that it was my fault because i was driving erratic even when i took it out on the loop and the highway. That was a pure lie by someone. I did neither. I only drove it around the neighborhood for the test drive. Then the leaf representative told me that i needed to drive to odessa to have a leaf mechanic to check it out. That is what they originally told me about going to midland for my appointment. The only problem is that my car will no longer made it to odessa and back on a charge. They told me that i would have to drive over there and rent a car to get back to midland and then i could drive back to odessa the next day. I suggested that they send the leaf mechanic over to midland to check my car. They would not do it. It is ok for them to have me spend two days of my time but it is not ok for them to spend a half day. Now they say that they will do nothing else unless i do it their way. I do not know if they ever fixed the steering problems but i know that i have almost had an accident several times because of the steering. I now have to drive extremely careful. I do not know if i could avoid an accident if i have to swerve fast to avoid an accident. Now they will not do anything to fix the 2011 and 2012 models. |
| Vehicle Mileage at Failure | 100 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MIDLAND, TX |
| VIN pattern | JN1AZ0CP9BTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |