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2012 Nissan JUKE Power Train Problems, Complaints and Defects

Issue ID	1163876
Internal NHTSA #	10692423
Manufacurer	Nissan North America, Inc.
Brand	NISSAN
Model	JUKE
Model Year	2012
File date	25/02/15
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	My 2012 nissan juke all began on wednesday february 25, 2015 when i was beginning my morning. I went out to start my car, the same way i always do before i leave for work in the mornings. Ten minutes later when i walked outside my car was not running. I called a local mechanic who does house calls and asked if he could come over. He knew almost immediately that the timing chain had broken. He continued to run some tests and diagnostics and stated that there was no compression in the valves. I jumped right online only to find out to my horror that nissan had issued a service campaign 6+ months earlier and i was never notified. I still was not concerned. I called the nissan 800 number right away and the lady that worked with me was extremely helpful. She then put me in contact with kocourek nissan. When i was connected, i explained what was going to the service center. The first thing [xxx] informed me of was that if there was sludge in my oil, it would void my warranty. This made me extremely nervous. Once my vehicle was towed to kocourek nissan, he called me again stating that he had not even had a chance to look at it yet, but needed to charge me $200. 00 to get it on the path to diagnostics. Again [xxx] was insistent on letting me know if there was sludge in the oil/oil pan it would most likely void my warranty. Again, a feeling of panic hits as i can already see where this going. When [xxx] calls me back that evening he states that surprise, there is sludge in the oil/oil pan. But he was going to get everything over to nissan and ? Fight for me?. On thursday february 26, 2015 [xxx] calls me again and states that there is too much sludge, your warranty is void, and a new engine is about $5000. 00. There is a timing chain that broke while engine was running. That would have junked that engine. I have the oil changed regularly. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	51400
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	RHINELANDER, WI
VIN pattern	JN8AF5MVXCTXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	AWD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

ZAR937000Y5239731 JSAAJ45A8L2104717 1FDXR90W7CVA35926 WAUZZZ8T1BA042896 JTEBU9FJ3CK041941 WDDUG8FB8FA102028 3JBVNAV42NE005792 3N1BC1CP3CK248418 3JDVNAV42NE005792 PUNJD21ACP3274498 CFPUS3338N1314712 KMHCN35C98U100083

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2012 Nissan JUKE Power Train Problems, Complaints and Defects, Recalls and Failures

2012 Nissan JUKE Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?