Issue ID | 1710563 |
Internal NHTSA # | 11383111 |
Manufacurer | Nissan North America, Inc. |
Brand | NISSAN |
Model | ARMADA |
Model Year | 2019 |
File date | 16/11/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I purchase my nissan armada in april 2019. In november 2019 the car left me stranded with a death battery. I had to get it jump started and then drive it to the dealership, a low battery. This happened again in december 2019, same issue , they checked and changed the the battery. This year i had the same issue 4 times already sometimes parked at my house some at public areas, through out the year, the first two times they had to jump started . The third time the mechanic they sent couldn't started, since i was stranded in a public parking lot another person had to help. The fourth time the towing company could not get it started and it had to be towed. They have checked the ignition, the battery, the electrical and they can't find what is making the battery drain power and leave it useful. The dealerships respond is, to drive it longer distance once a week or to buy a power battery for my house to charge it once a week! The car is still in the shop since i will not take this as a logical explanation, for a new car with only 9. 800 miles. Their solutions are 1- to buy a larger battery at my cost and lose the warranty from them ,2- buy a battery tender to charge my car once a week ( at my own cost) 3- buy a new car ( our request to see options) and for them is a regular tradeoff. They can't find the problem and their solutions are not logical. Compared to other models and brands, with even less driving habits than mine , i don't see them having to go through this or charging their cars at home!! They don't have an answer and their solution as they tell me won't guarantee the car will work. And the worst part they all cost me money! It is sad that my investment and reliability on a family car is not giving me the confidence, safety and is a hazel when this happens. I have my toddler to transport and i hate to be stuck somewhere with no help. |
Vehicle Mileage at Failure | 0 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ELKHORN, NE |
VIN pattern | JNBAY2NC0KXXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 06/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |