| Issue ID | 1525504 |
| Internal NHTSA # | 11164088 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2015 |
| File date | 28/10/18 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I took my car to be serviced at discount tire shop in hollywood, california. I paid $195. 00 to have my brakes replaced, because the brakes were squeaking. I re-quested having my brakes replaced. Not once did the tech ask if i wanted my old brakes confiscated. The tech told me that there did not seem to be anything with the brakes. He asked me if i wanted to have the brakes repaired; i told him yes, if it means the squeaking will stop. They repaired the brakes and the squeaking became even worse than before. I demanded my money back from the dealer manager, and he refuses to give me my money back. He drove my car after the repair and my family member and i both heard the car squeaking; however, the manager told us he did not hear any squeaking. To date the brake is still squeak-ing. The manager told me that both he and his children all have altimas, so i assume that he took my brakes to use on one of their cars. He took my brakes and it appears that he did absolutely to my old brakes; because it was on that date squeaking and to date, squeaking even worse than before. I am again requesting that this manager, reimburse me $189. 00 for a brake job that was simply no done, or that was incorrectly repaired. (more details will be provided upon request). He stated that ht would reimburse me my $189. 00; yet to date, he has not done so. It should be noted: i purchased this car in 2017; my dealer provided me with no type of safety recalls whatsoever, i just learned today that there were recalls. Thank you. |
| Vehicle Mileage at Failure | 26310 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOS ANGELES, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
| Tire size | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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